9. Withdrawal

9.1        Withdrawal Request:

Customers can request withdrawals of funds from their ScoreBet betting account.

Minimum withdrawal amount is R60 or as determined by ScoreBet.

Withdrawal requests must be submitted through the withdrawal request form available on ScoreBet’s website.

9.2        Payment into Named Accounts:

Withdrawals will not be processed if the Customer requests payment into a banking account not under their own name.

9.3        Accuracy of Information:

Customers are responsible for the accuracy of information provided in the Request for Electronic Transfer of Funds Form.

ScoreBet bears no liability for payments made based on incorrect customer-provided information.

9.4        Processing of Withdrawal Requests:

Upon receiving a withdrawal request, ScoreBet will:

(i) Verify the availability of funds in the Customer’s betting account.

(ii) Decline the request if sufficient funds are not available.

(iii) Process the electronic transfer of the requested amount within 24 hours of confirming fund availability.

(iv) Immediately reduce the Customer’s betting account balance by the amount requested for transfer.

9.5        Withholding Withdrawals:

ScoreBet may withhold any withdrawal request until the Customer has settled all outstanding amounts owed to ScoreBet.

9.6        Processing Times:

Withdrawal requests are processed on the business day following the request date.

Requests made by midnight on Monday will be processed on Tuesday.

Requests made between Friday and midnight on Sunday will be processed the following Monday.

9.7        Verification Requirements:

Prior to releasing funds, ScoreBet may require:

(i) Proof of banking account details issued by the relevant bank.

(ii) Online proof-of-banking verification to confirm the account belongs to the Customer.

(iii) Valid forms of identification upload (e.g. ID document, passport, driver’s license).

(iv) ScoreBet reserves the right to determine acceptable forms of identification.

(v) For withdrawals involving credit card deposits or payments, copies of both sides of the card may be requested.

9.8        Clearance Period:

Funds transferred to the Customer’s banking account by ScoreBet may be subject to a clearance period before becoming available to the Customer.

9.9        Withdrawal processing time:

All payment withdrawals might take up to 12-36 hours to process.