5. Placing Bets Procedure

5.1        Methods of Placing Bets:

Customers can place bets via internet, mobile betting platform, telephone using ScoreBet's designated telephone number, or other electronic media provided by ScoreBet.

5.2        Validity of Betting Transactions:

Betting transactions are valid only when the bet has been accepted by ScoreBet’s employee at a licensed premises or electronically by software hosted at a secure remote location determined by ScoreBet.

5.3        Acceptance or Rejection of Bets:

ScoreBet reserves the right to accept or reject any bet or component thereof at its sole discretion.

5.4        Recording of Communications:

The Customer authorizes ScoreBet to record all telephone conversations or electronic communications related to bets, which may be retained for legal purposes or dispute resolution.

5.5        Responsibility for Accuracy:

Customers are responsible for ensuring the accuracy of their bets placed with ScoreBet.

ScoreBet will provide confirmation of bets as required by law or upon reasonable request from the Customer.

5.6        Betting Hours:

ScoreBet accepts bets during normal South African business hours and at other times as determined by ScoreBet.

5.7        Knowledge of Betting Rules:

Customers must be familiar with and understand the rules applicable to the market in which they are placing bets.

5.8        Acceptance of Rules:

Placing a bet signifies the Customer's acceptance of ScoreBet's published Rules and these Terms and Conditions.

5.9        Accuracy of Information:

ScoreBet endeavours for accuracy in prices, off-times, and results but does not accept responsibility for errors. ScoreBet reserves the right to correct errors at its discretion.

5.10     Recognition of Bets:

Bets must be recorded on ScoreBet's betting terminals or wagering software to be recognised. Voice recordings may also be used where applicable.

5.11     Time of Acceptance of Bets:

The time of acceptance of a bet is when it is recorded on ScoreBet's betting terminals or wagering software.

5.12     Void Bets:

Bets accepted after the off or starting time of an event (excluding in-running bets) are void.

Bets placed on events where the result is already known at the time of betting will be voided by ScoreBet.

5.13     New Markets and Market Rules:

ScoreBet may introduce new markets, and it is the Customer's responsibility to read and accept the applicable "MarketRules" before placing bets in these markets.