1.   Betting Eligibility 1.1        Eligibility Requirements: To apply for an account or place bets with ScoreBet, a person must meet the following criteria:(i) Must be a natural person (corporate entities are not allowed to bet).(ii) Must be at least 18 years old.(iii) Must complete the account application form accurately and in full, and must be accepted as an account holder by ScoreBet.(iv) Must not be listed on the register of excluded persons under the National Gambling Act, No. 7 of 2004.(v) Must not be in breach of ScoreBet's Terms and Conditions.1.2 Application and Acceptance:  Any person completing the betting account application form warrants that they have read, understood, and accepted ScoreBet Terms and all Rules related to betting on the site. By completing the application form, the person requests ScoreBet to:(i) Enter into an agreement under these Terms to provide betting services for horseracing, sporting events, and other lawful contingencies ("the Services").(ii) Open a betting account in their name. This application is considered granted and the betting account opened once ScoreBet informs the customer or accepts a bet after receiving the completed application form.

2. Process of Account Opening2.1        Customer's Warranty and Obligations:The Customer warrants that all information provided in the account application form is accurate and will remain true and correct.The Customer agrees to promptly inform ScoreBet in writing of any changes that could affect the approval of their application, their creditworthiness, legal capacity, or ongoing eligibility as a customer.2.2        ScoreBet's Rights and Conditions:ScoreBet reserves the right to:(i) Accept or decline applications for new betting accounts at its discretion.(ii) Cease accepting bets from a Customer for any reason without disclosing the reason to the Customer or any other person.ScoreBet will decline an application for a new account if:(i) The application form is incomplete.(ii) The information in the application form is found to be incorrect or contains material omissions.(iii) Any required information is not provided as requested by ScoreBet.2.3        Responsibility for Account Details:The Customer is solely responsible for safeguarding and using their betting account details properly.The Customer agrees to:(i) Not apply for or hold more than one betting account with ScoreBet.(ii) Not apply for an account on behalf of another person.(iii) Not allow anyone else to place bets using their betting account details.ScoreBet will not be liable for honouring transactions or paying out winnings related to any unauthorized use of the account details, and the Customer indemnifies ScoreBet against any resulting claims, losses, or damages.2.4        Notification of Account Issues:The Customer must immediately notify ScoreBet if their account information is lost, stolen, misused, or if they suspect any such occurrence.The Customer is liable for all bets placed and transactions made on their account before notifying ScoreBet of any issues.2.5        Establishment of Betting Account:Once the business relationship is established, ScoreBet creates a betting account in the Customer's name.The Customer must log in using personalized login details (username and password) to conduct betting transactions with ScoreBet.2.6        Discrepancies in Information: If there is any discrepancy between the information entered by the Customer during login and the information provided to ScoreBet during account establishment, the Customer will not gain access to their account and must contact ScoreBet for assistance.

3. FICA3.1        FICA Compliance:ScoreBet complies with the Financial Intelligence Centre Act, Act 38 of 2001, as amended (FICA). FICA mandates requirements for identity establishment, customer due diligence, transaction monitoring, record retention, and other measures to prevent money laundering, terrorism financing, and other criminal activities in the betting services provided by licensed bookmakers like ScoreBet. 3.2    Procedures and Restrictions:ScoreBet adheres to FICA-specified procedures and restrictions. Where FICA does not specify, ScoreBet implements its own procedures (subject to applicable legislation) to promote good corporate governance and socially responsible betting practices.3.2        Identification Requirements in Retail Environment:When a customer in a retail environment:(i) Bets R50 000 or more on a single bet, or(ii) Claims winnings of R50 000 or more. 3.3        ScoreBet must verify: the customer's identity before processing the transaction. 3.4        Online Account Creation:For online betting accounts, ScoreBet must first establish and verify the identity of all customers under FICA.During account registration, customers must disclose:(i) Full names(ii) South African Identity Number or Passport Number(iii) Residential Address(iv) Email Address(v) Mobile and/or landline telephone number(s)(vi) Source of funds for betting purposes3.5        Identity Verification:No betting account will be created until ScoreBet conclusively establishes and verifies the identity of the customer.3.6        Procedures for Proof of Identification and Address:ScoreBet follows specific procedures for customers requiring proof of identification and residential address:(i) Photocopying and verifying ID documents presented in person on licensed premises.(ii) Accepting certified true copies of ID documents transmitted via fax, email, or mail.(iii) Accepting a driver’s license under certain conditions as an alternative to an ID document.(iv) Utility bills or similar documents must be dated no earlier than three months prior to submission to ScoreBet. 3.7        Customer Consent for Verification and Screening:By completing ScoreBet’s online registration form, customers consent to ScoreBet conducting identification, credit, verification, screening, or security checks as required by applicable legislation, regulatory authorities, or the Regulator.3.8        Sharing of Customer Information:ScoreBet may share customer identifying details and related information with third-party service providers for identity verification, screening, or other necessary checks.3.9        Documents Required:Customers may be required to provide copies of their identity documents, proof of physical address (such as utility bills), and proof of banking account details during registration or at any stage while holding a betting account with ScoreBet.Failure to provide required documents within specified timeframes may result in account suspension or termination.3.10     Reporting of Large Transactions:ScoreBet is required to report single cash transactions above R24,999.99 to the Financial Intelligence Centre (FIC).3.11     Reporting Obligations:ScoreBet must report to the FIC in cases of suspicious or unusual transactions and transactions involving persons suspected of terrorism-related activities under applicable laws.3.12     Suspension for Non-compliance:ScoreBet reserves the right to suspend any account that fails to meet FICA requirements.3.13     Additional Request for Documentation: ScoreBet may request customers to provide hard or soft copies of their identity documents, passports, or proof of residential address at any time.

4. Betting Markets 4.1        Determination of Betting Markets:ScoreBet has the sole discretion to determine which markets, events, or contingencies betting will be offered on.Specific rules regarding multiple bets:(i) Multiple bets where the outcome of one part affects another (related contingencies) are not accepted. If inadvertently placed, such bets will be voided with the stake returned.(ii) Multiple stakes involving selections from the same event are considered related contingencies and will not be accepted.(iii) Multiple bets involving the same team, player, or selection are also deemed related contingencies and will be voided.4.2        Minimum and Maximum Stake Limits:ScoreBet may set minimum or maximum amounts that can be staked on any market, either generally or on a case-by-case basis.Customers are responsible for checking applicable stake limits before placing bets.4.3        Stop Wins and Stop Losses:ScoreBet may determine minimum or maximum amounts that a customer can win or lose on a bet (stop wins and stop losses).Customers must inquire about these limits before placing bets to understand their implications.4.4        Bets In-Running (Live Betting):ScoreBet may offer customers the opportunity to place bets during the course of an event (bets in-running).Conditions for in-running bets:(i) In-running bets are not accepted for events that are part of a series over time.(ii) If the event is not televised, SCOREBET may choose not to offer in-running bets.4.5        Spread Betting:ScoreBet may offer spreads from time to time at its discretion. Customers are responsible for understanding the ruling spread before placing spread bets.

5. Placing Bets Procedure5.1        Methods of Placing Bets:Customers can place bets via internet, mobile betting platform, telephone using ScoreBet's designated telephone number, or other electronic media provided by ScoreBet.5.2        Validity of Betting Transactions:Betting transactions are valid only when the bet has been accepted by ScoreBet’s employee at a licensed premises or electronically by software hosted at a secure remote location determined by ScoreBet.5.3        Acceptance or Rejection of Bets:ScoreBet reserves the right to accept or reject any bet or component thereof at its sole discretion.5.4        Recording of Communications:The Customer authorizes ScoreBet to record all telephone conversations or electronic communications related to bets, which may be retained for legal purposes or dispute resolution.5.5        Responsibility for Accuracy:Customers are responsible for ensuring the accuracy of their bets placed with ScoreBet.ScoreBet will provide confirmation of bets as required by law or upon reasonable request from the Customer.5.6        Betting Hours:ScoreBet accepts bets during normal South African business hours and at other times as determined by ScoreBet.5.7        Knowledge of Betting Rules:Customers must be familiar with and understand the rules applicable to the market in which they are placing bets.5.8        Acceptance of Rules:Placing a bet signifies the Customer's acceptance of ScoreBet's published Rules and these Terms and Conditions.5.9        Accuracy of Information:ScoreBet endeavours for accuracy in prices, off-times, and results but does not accept responsibility for errors. ScoreBet reserves the right to correct errors at its discretion.5.10     Recognition of Bets:Bets must be recorded on ScoreBet's betting terminals or wagering software to be recognised. Voice recordings may also be used where applicable.5.11     Time of Acceptance of Bets:The time of acceptance of a bet is when it is recorded on ScoreBet's betting terminals or wagering software.5.12     Void Bets:Bets accepted after the off or starting time of an event (excluding in-running bets) are void.Bets placed on events where the result is already known at the time of betting will be voided by ScoreBet.5.13     New Markets and Market Rules: ScoreBet may introduce new markets, and it is the Customer's responsibility to read and accept the applicable "MarketRules" before placing bets in these markets.

6. Customer Deposits/ Payments6.1        Methods of Depositing Funds:Customers can deposit funds into their betting account by:(i) Logging into their account using account number and secure password.(ii) Selecting the "Deposit" function.(iii) Choosing the deposit method: a. Credit or Debit Card b. Electronic Funds Transfer (EFT) c. Payment Vouchers d. Direct Bank Transfer into ScoreBet's specified banking accounts. e. Other methods provided by ScoreBet. 6.2        Payment Vouchers:If depositing via payment vouchers:The entire voucher amount must be wagered before any winnings can be withdrawn.Payment vouchers cannot be redeemed, refunded, or exchanged for cash.6.3        Verification of Deposit Names:If the names of the account/card holder do not match the Customer's name, deposited funds will be rerouted to the bank.ScoreBet will suspend the betting account and request bank statements and proof of identification.Account may be reactivated based on the provided information; failure to provide required documents may result in account termination.6.4        Security Deposit:Deposits are held as security for any amounts owed by the Customer to ScoreBet.6.5        Bet Amount Limitation:Customers must not place bets that exceed their available credit balance with ScoreBet.Customer's responsibility to ensure available balance covers bet amount before placing a bet.6.6        System Malfunctions:If ScoreBet accepts a bet exceeding available credit due to system malfunction or other reasons:ScoreBet may honour the bet, refund the stake without considering winnings, or restrict stake size without notice to prevent exceeding credit balance.6.7        Waiver of Rights:Acceptance of a bet over the available credit balance does not waive ScoreBet's rights to collect all amounts owed by the Customer or enforce appropriate limits later.6.8        Debiting of Betting Account:ScoreBet will debit the Customer’s betting account for accepted bets on an ongoing basis.6.9        Credit Card Deposits:Credit card deposits must be made by the cardholder whose name matches the name on the ScoreBet betting account.6.10     Replenishment of Deposits:Customers can replenish deposits at any time using the methods specified in Section 6.1.Interest: No interest accrues on funds held in a betting account. No Credit Offered: ScoreBet does not offer credit to any Customer.

7.  Payment to Customer 7.1        Crediting Winnings and Refunds:ScoreBet will credit the Customer’s account for:(i) Winnings resulting from bets placed.(ii) Refunds due to the Customer as a result of bets placed. 7.2        No Accrual of Interest:No interest will accrue on deposits held by ScoreBet in the Customer’s account.7.3     Incorrectly Credited Funds:If funds are mistakenly credited to a Customer’s account:The Customer must promptly notify ScoreBet of the error. Unless ScoreBet instructs otherwise, any betting transactions made by the Customer after the error will be void.

8. Recovery of Amounts Due to ScoreBet8.1        Debit Balance Payment:If a Customer's account has a debit balance due to a bet exceeding the available credit or deposit limit:(i) ScoreBet can demand payment within three business days.(ii) Payment can be made by depositing the amount into ScoreBet's bank account with the Customer's account number noted on the deposit slip.(iii) Alternatively, the Customer can authorize ScoreBet in writing to recover the amount from their credit card.8.2        Liability and Disputes with Credit Card Companies:ScoreBet is not liable if a Customer's credit card company refuses to honor a claim.Disputes between the Customer and their credit card company do not exempt the Customer from their payment liability to ScoreBet.8.3        Recovery of Amounts:ScoreBet can recover amounts from Customers in various circumstances:(i) Debit balance due to erroneous bet acceptance.(ii) Incorrect credit due to settlement errors.(iii) Incorrect allocation of funds.(iv) Bet placed in violation of Terms resulting in a negative account balance. 8.4        Appropriation of Payments:ScoreBet has discretion in determining how payments made by Customers are applied to amounts owed.8.5        Void Bets with Mistakenly Credited Funds:If bets are placed with funds mistakenly credited to a Customer's account, ScoreBet reserves the right to void such bets.ScoreBet is not liable for any losses incurred by the Customer as a result.8.6      Set-Off Rights:ScoreBet can set off any amount owed by the Customer against funds in the Customer's betting account or any security held by ScoreBet. Proceeds from the realization of such security can be used towards payment of amounts owed by the Customer.

9. Withdrawal  9.1        Withdrawal Request:Customers can request withdrawals of funds from their ScoreBet betting account.Minimum withdrawal amount is R60 or as determined by ScoreBet.Withdrawal requests must be submitted through the withdrawal request form available on ScoreBet’s website.9.2        Payment into Named Accounts:Withdrawals will not be processed if the Customer requests payment into a banking account not under their own name.9.3        Accuracy of Information:Customers are responsible for the accuracy of information provided in the Request for Electronic Transfer of Funds Form.ScoreBet bears no liability for payments made based on incorrect customer-provided information.9.4        Processing of Withdrawal Requests:Upon receiving a withdrawal request, ScoreBet will:(i) Verify the availability of funds in the Customer’s betting account.(ii) Decline the request if sufficient funds are not available.(iii) Process the electronic transfer of the requested amount within 24 hours of confirming fund availability.(iv) Immediately reduce the Customer’s betting account balance by the amount requested for transfer.9.5        Withholding Withdrawals:ScoreBet may withhold any withdrawal request until the Customer has settled all outstanding amounts owed to ScoreBet.9.6        Processing Times:Withdrawal requests are processed on the business day following the request date.Requests made by midnight on Monday will be processed on Tuesday.Requests made between Friday and midnight on Sunday will be processed the following Monday.9.7        Verification Requirements:Prior to releasing funds, ScoreBet may require:(i) Proof of banking account details issued by the relevant bank.(ii) Online proof-of-banking verification to confirm the account belongs to the Customer.(iii) Valid forms of identification upload (e.g. ID document, passport, driver’s license).(iv) ScoreBet reserves the right to determine acceptable forms of identification.(v) For withdrawals involving credit card deposits or payments, copies of both sides of the card may be requested.9.8        Clearance Period: Funds transferred to the Customer’s banking account by ScoreBet may be subject to a clearance period before becoming available to the Customer.9.9        Withdrawal processing time:All payment withdrawals might take up to 12-36 hours to process. 

10. Adjustments10.1  Adjustment or Cancellation of Credit Limit:ScoreBet reserves the right to adjust or cancel the credit limit of a Customer at any time.This adjustment or cancellation is at the discretion of ScoreBet and may be done without prior notice to the Customer.10.2  Set-Off Rights:ScoreBet has the right to set-off any amounts owed by the Customer against:Funds standing to the credit of any of the Customer’s accounts with ScoreBet.Any security held by ScoreBet. Proceeds from such set-offs may be used by ScoreBet to satisfy any outstanding amounts owed by the Customer to ScoreBet. 

11. Proof of Indebtness For all purposes of these Terms, a certificate signed by any director, manager, assistant manager, trader or accountant of ScoreBet (whose appointment need not be proved) stating the amount of the Customer’s indebtedness to ScoreBet, shall be prima facie proof of such indebtedness.

12. Taxes and Levies   All winning bets in respect of horse racing only are subject to taxes and levies imposed by the provincial government (currently collectively 6%). Taxes and Levies shall be retained by ScoreBet and paid over on behalf of the player.

13. Termination 13.1      Suspension or Termination by SCOREBET:ScoreBet reserves the right to temporarily suspend or permanently terminate the provision of betting services to a customer without providing a reason.Upon Suspension or Termination:(i) Refund of Deposits: If ScoreBet suspends or terminates services to a customer, upon the customer's demand, ScoreBet will refund the balance of any funds held on deposit for the customer. This refund is made after adjusting for any losses, winnings, and taxes applicable. The refunded funds are cleared into ScoreBet's banking account.(ii) Immediate Payment Obligation: Any amounts owed by the customer to ScoreBet become immediately payable upon suspension or termination.13.2     Termination by Customer:The customer has the right to terminate their contractual relationship with ScoreBet at any time after the final conclusion of any betting transactions and after settling all amounts owed to ScoreBet.13.3      Refund of Deposits: Upon termination by the customer, ScoreBet will refund the balance of any funds held on deposit for the customer. This refund is after adjusting for losses, winnings, and taxes.ScoreBet will not accept any further bets from a customer whose betting services have been terminated under these terms. To resume betting, the customer must submit a fresh account application form, which must be accepted by ScoreBet.

14. Breach  14.1      Breach of Terms by Customer:If the customer breaches any of ScoreBet’s terms and fails to remedy the breach within 48 hours after receiving written notice from ScoreBet, ScoreBet has the right to:Terminate Contractual Relationship: ScoreBet can immediately terminate its contractual relationship with the customer.Terminate or Suspend Bets: ScoreBet can terminate or suspend any bets placed by the customer, whether these bets have been accepted or not.Claim Damages: ScoreBet reserves the right to claim damages from the customer for the breach.Immediate Payment Obligation: Upon termination:All amounts owed by the customer to ScoreBet become immediately payable.Lien and Right of Retention:ScoreBet has a lien and right of retention over all funds of the customer deposited with ScoreBet. This is until any damages suffered by ScoreBet due to the breach are settled.14.2     Events Constituting Default:The customer's name is listed in the register of excluded persons under the National Gambling Act, 2004. The customer will be deemed to be in default if:(i) The customer commits any act of insolvency.(ii) The customer's estate is sequestrated (declared bankrupt).(iii) The customer attempts to compromise generally with creditors.(iv) For withdrawals involving credit card deposits or payments, copies of both sides of the card may be requested. 14.3     Customer's Liability for Costs:The customer is liable for:a.    Legal Expenses: Including legal fees on an attorney-client scale.b.   Collection Charges and Tracing Fees: Incurred by ScoreBet in recovering any amounts owed. c.    Governmental Taxes: Such as value-added tax, incurred by ScoreBet in relation to the customer's account or the enforcement of its rights against the customer.

15. Restrictions on Betting  15.1 Prohibition on Directors, Employees, Partners, or Affiliates Betting:Directors, employees, partners, or affiliates of ScoreBet are strictly prohibited from placing any bets or holding a betting account with ScoreBet. 15.2     Prohibition on Participants in Events Betting:Any person who participates in any manner in an event on which betting is offered by ScoreBet is prohibited from placing a bet on that event with ScoreBet.15.3      Voiding Bets Placed in Contravention:Bets that are placed or accepted in violation of Clauses 15.1 or 15.2 shall be declared void and cancelled by ScoreBet.15.4      Prohibition on Syndicate Betting and Betting outside of South Africa:Definition of Syndicate Betting: Syndicate Betting refers to a situation where a group of individuals collaborates to place bets collectively on the same event or market. Prohibition and Consequences: Syndicate Betting is strictly prohibited by ScoreBet. ScoreBet reserves the right to void all bets related to Syndicate Betting. No bets are to be struck by clients outside of South Africa. It is the clients responsibility to inform ScoreBet of any geographical changes to the information they present when the account is first FICA’d. ScoreBet reserves the right to void any transactions that they believe have been struck outside the borders of South Africa. 

16. Void Bets 16.1     Grounds for Voiding Bets:ScoreBet reserves the right to declare any bet wholly or partially void if:It was offered, placed, or accepted due to an error.Accepted under abnormal circumstances (e.g., technical problems).Related to Syndicate Betting.Related to an event whose result was unlawfully influenced.Struck before a significant odds change due to a subsequent announcement.Covered under specific terms allowing voiding by ScoreBet.Any other unforeseen circumstance beyond ScoreBet's control (e.g., acts of God, emergencies, epidemics/pandemics).16.2     Voiding Bets at Any Stage:ScoreBet may void a bet at any stage, regardless of whether the event has been settled or communicated as a winning bet, if there is good cause to do so.16.3     Voiding Due to Malfunction:ScoreBet may declare a bet wholly or partially void if there is a malfunction related to the bet.16.4     Definition of Malfunction: Technical, operational, communication, electronic, or programming error affecting devices, systems, software, or games used for betting, which alters the normal operation or outcome beyond intended rules.16.5 Return of Staked Amount if Voided:If a bet is voided, the staked amount will be returned to the Customer.16.6     Scratched Selections in Bets:Single Bet: If a selection is scratched, the bet is voided unless it was an ante-post bet.Multiple or Combination Bet:If an invalid selection is scratched, it is ignored, and the stake continues on the remaining selections at the indicated odds.16.7     Reserving Right to Void Bets:ScoreBet reserves the right to withhold payment or declare bets void if:The integrity of the event is in question.Prices or pools have been manipulated. Match-fixing or event manipulation is suspected or under investigation.

17. BETTING AND PAYOUT LIMITS: 17.1. ScoreBet reserves the right to limit the net payout on any bet or combination of bets by one Customer. This limit may vary depending on the specific sport, league and type of bet offer. 17.2. The maximum total payout limit per customer per day or within any consecutive 24-hour period is R1 000,000.00 (one million ZAR), save in respect of the exceptions as indicated in the limits table.  For avoidance of doubt, this means that no customer shall be paid out more than a total of R1 000,000.00 (one million ZAR), in respect of any number or combination of winning betting tickets -or game types -or events.  There shall be no carryover winnings and the R1 000,000.00 (one million ZAR) limit shall apply and shall be regarded as the total max winnings and full settlement for the day/24-hour period, in respect of any number or combination of winning betting tickets – (i) purchased by that Customer on a single day, and/or (ii) taken in respect of the same event or contingency, and/or (ii) bearing the same date of issue, and the same principle applies in respect of any other individual limit set in the remainder of this Clause 17. 17.3. The following payout limits per Customer apply to horse racing: Fixed odds Bet Type Payout Limit First Timer - Single R5,000 First Timer Included - Double R10,000 First Timer Included - Treble R30,000 First Timer Included Quad or more R50,000 Single R10,000 Double R20,000 Treble R35,000 Quad or more R50,000 17.4. Lucky Number Bets - Scorebet Lotto or Lucky Numbers or Global Numbers Payout Limits The maximum total payout limit per customer per day or within any consecutive 24-hour period for Lucky Number bets is R200,000.00 (two hundred thousand ZAR). For avoidance of doubt, this means that no customer shall be paid out more than a total of R200,000.00 (two hundred thousand ZAR), in respect of any number or combination of winning Lucky Number tickets -or game types -or events associated with Lucky Number contingencies.  There shall be no carryover winnings and the R200,000.00 (two hundred thousand ZAR) limit shall apply and shall be regarded as the total max winnings and full settlement for the day/24-hour period. Any winning amount over and above the stated limit for the same period shall be forfeited. 17.5. In relation to open bets on horseracing, a total daily limit of R30,000 shall apply, regardless of the amount staked. In the case of a winning open bet, ScoreBet shall pay the dividend declared by SAFTote in respect of the relevant pool, subject to the daily limit of R30,000; provided that – (i)  where no dividend is declared by SAFTote (because there were no winning tickets on the tote in the relevant pool), then ScoreBet’s liability shall be limited to a maximum of R30,000 or the net tote pool, whichever is the lesser. Such amount shall be divided equally between the holders of all winning tickets issued by Scorebet in relation to the pool in question, and (ii) where a dividend is declared by SAFTote, but there are multiple ticket holders with winning tickets issued by ScoreBet, which together add up to more than the net tote pool in value. In such a case, the winnings payable to each holder of a winning ticket shall be calculated by dividing the net tote pool by the number of winning tickets issued by Scorebet, subject to the daily limit of R30,000. 17.6. For avoidance of doubt, in relation to winning bets on horseracing, no payout shall be greater than the dividend declared by SAFTote, and each such payout shall be subject to the prevailing ScoreBet limit where the dividend declared by SAFTote exceeds the ScoreBet limit. 17.7. Scorebet offers the following stretch bonuses in respect of pre-match sport multiples: Stretch bonus Legs Bonus 2 2,0% 3 3,0% 4 5,0% 5-10 10,0% 11-15 15,0% 16-24 20,0% 25+ 35,0% 17.8 Sports Bets - Scorebet Sports or Pre Match or LIVE Sports Payout LimitsThe maximum total payout limit per customer per day or within any consecutive 24-hour period for Sports bets is R250,000.00 (two hundred and fifty thousand ZAR). For avoidance of doubt, this means that no customer shall be paid out more than a total of R250,000.00 (two hundred and fifty thousand ZAR), in respect of any number or combination of winning Sports bets tickets -or game types -or events associated with Sports Bets contingencies.  There shall be no carryover winnings and the R250,000.00 (two hundred and fifty thousand ZAR) limit shall apply and shall be regarded as the total max winnings and full settlement for the day/24-hour period. Any winning amount over and above the stated limit for the same period shall be forfeited. The Customer understands and agrees that the ScoreBet limits include all stretch bonuses and similar promotional offerings. 17.9 The following deduction table applies in respect of withdrawn/scratched horses: Odds of Withdrawn Horse Deduction Reserve Price 17+ 13-16.99 8-12.99 5.5-7.99 3.5-5.49 2.5-3.49 2-2.49 1.5-1.99 1.2-1.49 1-1.19 0.8-0.99 0.6-0.79 0.4-0.59 0.4-0.49 < 0.4 17.0 + 0% 0% 13-16.99 5% 5% 0% All options are 0% 8-12.99 10% 10% 5% 0% 5.5-7.99 15% 15% 10% 5% 0% 3.5-5.49 20% 20% 15% 10% 5% 0% 2.5-3.49 25% 25% 20% 15% 10% 5% 0% 2-2.49 30% 30% 25% 20% 15% 10% 5% 0% 1.5-1.99 35% 35% 30% 25% 20% 15% 10% 5% 0% 1.2-1.49 40% 40% 35% 30% 25% 20% 15% 10% 5% 0% 1-1.19 45% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 0.8-0.99 50% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 0.6-0.79 55% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 0.5-0.59 60% 60% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 0.4-0.49 65% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% Under 0.4 70% 70% 65% 60% 55% 50% 45% 40% 35% 30% 25% 20% 15% 10% 5% 0% 17.10. The following limits apply in respect of fixed odds multiple bets: Fixed Odds Limits Table No. of Legs Max Payout 1 R10 000,00 2 R20 000,00 3 R30 000,00 4 R40 000,00 5 R50 000,00 6 R60 000,00 7 R70 000,00 8 R80 000,00 9 R100 000,00 10 R150 000,00 11 R200 000,00 12+ R250 000,00 17.11. Payout limits for Casino Tables, Slots providers, and Crash gamesThe maximum total payout limit per Customer per day or within any consecutive 24-hour period is R200,000.00 (two hundred thousand ZAR). For avoidance of doubt, this means that no customer shall be paid out more than a total of R200,000.00 (two hundred thousand ZAR), in respect of any number or combination of winning betting tickets -or game types -or events for the contingencies listed under “Casino Tables”, “Casino Slots”, “Slots”, “Aviator”, “Tables”, “Crash Games” or from any contingency deemed to be Slots, Casino or Crash Game related.  There shall be no carryover winnings and the R200,000.00 (two hundred thousand ZAR) limit shall apply and shall be regarded as the total max winnings and full settlement for the day or 24-hour period. 17.12. Limits per Contingency, Game Type and 3rd Party Game Provider A Max Payout per bet of R150, 000 (one hundred and fifty thousand ZAR) shall be applied to the following: Slots Evolution Pragmatic Play AGT Gluck YGGDrasil EGT Amatic Booming Games Spinomenal Tom Horn Elbet Any other provider/game considered a “Slots” contingency. A Max Payout per bet of R100, 000 (one hundred thousand ZAR) shall be applied to the following: Crash Games Spribe Evolution Pragmatic Play AGT Gluck YGGDrasil EGT Amatic Booming Games Spinomenal Tom Horn Elbet Any other provider/game considered a “Crash Game” contingency. A Max Payout per bet of R50, 000 (fifty thousand ZAR) shall be applied to the following: Table Games, Live Casino, Card Games, Betgames, Dice Games, Casino Tables, Game Shows, Scratch Cards Spribe Evolution Pragmatic Play AGT Gluck YGGDrasil EGT Amatic Booming Games Spinomenal Tom Horn Elbet Any other provider/game considered a “Table Game, Live Casino, Card Game, Betgames, Dice Game, Casino Table, Game Show, Scratch Card” contingency.

18. Error 18.1     ScoreBet's Right to Adjust Bets:ScoreBet has the unilateral right to adjust, limit, cancel, or reject any bet that has been accepted in error, at its sole discretion.18.2 Official Correction of Prices:If there is an official correction made regarding the price of any event that was previously transmitted incorrectly, all bets placed at the original (incorrect) price will be settled at the corrected price.18.3 Misstated Odds: If odds for a bet or event are misstated due to a system or computer malfunction, or any other error that significantly skews the odds compared to the general market, ScoreBet will settle the bet at the correct odds that were available in the general market at the time the bet was placed.

19. Liability Limitation  19.1 Limitation of Liability:ScoreBet's liability to the Customer for damages, regardless of the cause including negligence, is limited to:The amount staked by the Customer in relation to a bet that caused the damages, orThe credit balance of the Customer's account at the time the damages occurred, after adjusting for winnings, losses, and taxes.19.2 Exclusion of Indirect or Consequential Damages: ScoreBet is not liable for any loss of profits, winnings, potential profits or winnings, or any indirect or consequential damages suffered by the Customer, even if caused by ScoreBet’s negligence, agents, or employees.19.3 Application to Agents, Sub-contractors, etc: These liability limitations also apply to any actions or obligations carried out by ScoreBet's servants, agents, sub-contractors, associates, or subsidiaries.19.4 Technical Interference:ScoreBet is not liable if the Customer is unable to place a bet due to congestion or interference on telephone lines, systems, exchanges, or any electronic communication media used for betting purposes.19.5 Force Majeure:ScoreBet is not responsible for any failure to fulfil obligations due to circumstances beyond its control, such as acts of God, war, strikes, lock-outs, legislative changes, failures of utilities or telecommunications, or other similar causes.19.6 Use of ScoreBet Services at Own Risk:Customers use ScoreBet services at their own risk, and assume all responsibility for their use of the services. ScoreBet provides its website and services "as is", without guarantees except where expressly provided otherwise.19.7 Availability of Website, Markets, and Prices:ScoreBet does not guarantee the availability of its website, markets, or prices.19.8 No Liability for Access Issues:ScoreBet does not accept liability for any losses incurred due to a Customer's inability to access ScoreBet's website, markets, or bets, regardless of the cause.19.9 Electronic Funds Transfer and Credit Card Processing:ScoreBet is not responsible for any failure, malfunction, or delay of electronic funds transfer units or credit card processing machines due to circumstances beyond its control. ScoreBet does not accept liability for any damages, losses, or expenses resulting from such failures.19.10 Indemnification: The Customer indemnifies ScoreBet, its employees, officers, directors, and affiliates against any costs, expenses, liabilities, and damages arising from legal actions or interactions with ScoreBet or its associated persons or organizations. This includes actions related to the legality of interactive or online gambling in any jurisdiction where the Customer is located.

20.  Information and Privacy Disclosure 20.1 Consent to Verification Checks:The Customer consents to ScoreBet conducting checks against appropriate third-party databases to verify identity, personal details, credit card information, or any other information deemed necessary by ScoreBet for independent verification purposes.Third-party entities contracted by ScoreBet for verification purposes are authorized to keep records of all data requests and data submitted to them by ScoreBet.20.2 Disclosure to Governmental Bodies or Regulatory Agencies:The Customer acknowledges that ScoreBet may be legally obligated to disclose information regarding the Customer's identity, personal particulars, betting account, and activity on such account to governmental bodies or regulatory agencies.ScoreBet commits to disclosing such information when legally required to do so.20.3 Privacy Policy Acknowledgment: The Customer is directed to ScoreBet’s Privacy Policy, which is an integral part of the terms and conditions.By applying to open a betting account with ScoreBet the Customer is deemed to have read, understood, and agreed to be bound by the Privacy Policy. If the Customer does not agree with any provisions of the Privacy Policy, they should refrain from using ScoreBet’s services further and should not proceed with opening a betting account.

21.  Betting Account Monitoring  21.1 Monitoring for Irregular or Unlawful Activity:ScoreBet has both the entitlement and legal obligation to monitor all activity in customer betting accounts.This monitoring specifically targets irregular or unlawful activities, as well as suspicious or unusual management of betting accounts.Any identified irregular or unlawful activity may lead to the immediate termination of the customer’s betting account.21.2 Actions Against Prohibited Activity:ScoreBet reserves the right to take several actions if there is evidence of Prohibited Activity, which is defined as:(i) Misuse or abuse of bugs, glitches, or errors in the services.(ii) Use of bots or any form of artificial intelligence.(iii) Hacking, attacking, or abusing the services or any related servers, software, or components.(iv) Use of VPNs or similar software to bypass geographic limitations applicable to the services.(v) Participation in, aiding, or facilitating criminal, fraudulent, or illegal activities.(vi) Questioning the integrity of events on which betting has occurred.(vii) Improper manipulation of odds or prices related to events.(viii) Involvement in match-rigging, collusion, match-fixing, cheating, or other unethical activities.(ix) Violation of any terms of employment contracts, laws, or rules of sporting governing bodies prohibiting betting.In response to Prohibited Activity, ScoreBet may:(i) Withhold payment of winnings.(ii) Declare bets on an event void. (iii) Immediately terminate the customer’s betting account.

22.  General Terms and Conditions 22.1 Domicilium citandi et executandi:The residential address provided by the Customer on the account application form serves as their official address for all legal notifications related to these Terms.22.2 ScoreBet's Domicilium citandi et executandi:ScoreBet's physical address as reflected on its website serves as its official address for all legal notifications related to these Terms.22.3 Change of Domicile:The Customer has the right to change their address by providing one week’s prior written notice to ScoreBet.22.4 Methods of Giving Notice:Notice to ScoreBet can be delivered by hand, posted by registered mail, or transmitted by fax or email to ScoreBet’s official address. Each method has specific rules regarding deemed receipt.22.5 Amendment of Terms:ScoreBet reserves the right to amend, replace, or delete any terms in these Terms and Conditions. The current terms are always available on ScoreBet’s website, and it is the Customer’s responsibility to stay updated with the prevailing terms.22.6 Waiver:Any relaxation, concession, or extension granted by ScoreBet to the Customer does not constitute a waiver of any of ScoreBet’s rights as set forth in these Terms.22.7 Disclosure of Information:ScoreBetmay disclose relevant customer information to credit bureaus, banks, regulatory agencies, or other entities as necessary for verification or other purposes, and the Customer has no recourse against ScoreBet for doing so.22.8 Entire Agreement:These Terms constitute the entire agreement between ScoreBet and the Customer, superseding any previous agreements, representations, or warranties.22.9 Amendments and Waivers:No addition to, variation, cancellation, or novation of these Terms, and no waiver of any rights arising from these Terms, is valid unless it is in writing and signed by ScoreBet and the Customer or their authorized representatives.22.10 Negotiable Instruments:Any negotiable instrument received by ScoreBet from the Customer (like a promissory note or bill of exchange) does not constitute novation of the debt, and the Customer waives any legal remedies provided for by law in respect thereof.22.11 Official Match Results:The outcome of any match is determined by the official results of the league or tournament. If these results change for any reason, the updated result will be used for payment purposes.22.12 Deposit Verification:If a Customer deposits funds using a credit card or cheque card, they must send ScoreBet a copy of the front of the card used. Failure to do so may result in failed withdrawal requests.22.13 Applicable Gambling Legislation:Any bet placed by the Customer is governed by the Northern Cape Gambling Act, 2008, and its regulations and rules, as amended from time to time. It is the Customer’s responsibility to be aware of these provisions.22.14 Compliance with Gambling Board Policies:The Customer undertakes to strictly adhere to any policies, guidelines, or directives issued by the Northern Cape Gambling Board relating to the Customer or betting in general.22.15 Governing Law:These Terms and the contractual relationship between the Customer and ScoreBet are governed by the laws of the Republic of South Africa.22.17 Exchange Control Regulations:If a Customer places a bet from a location outside the South African Monetary Area, the bet is subject to applicable exchange control regulations and the laws of the foreign jurisdiction. ScoreBet is not liable if it cannot remit funds to a foreign account due to regulatory restrictions.22.18: Accuracy of Information ScoreBet makes efforts to ensure the accuracy and completeness of information displayed on its website regarding events. However, this information should be used as a guide only, and ScoreBet assumes no liability for inaccuracies. Disputes should refer to the official site of the sport in question.